Shipping Policy

We deliver to addresses across the United States — and your order always ships from the nearest of our three U.S. warehouses:

  • East Coast: Somerset, NJ
  • Central U.S.: McKinney, TX
  • West Coast: Jurupa Valley, CA

Processing time

Every order is handed to the carrier within 2 business days. During peak season (November–December), processing may take up to 3 business days.

Delivery time

Most orders arrive within 3–7 business days after processing — orders on the East Coast typically land at the faster end, thanks to our New Jersey warehouse.

Shipping rates & taxes

Shipping costs and applicable taxes are calculated at checkout based on your address and order contents.

Tracking

You’ll receive a tracking number by email as soon as your order ships.

Large items

Full-size trees ship in compact boxes directly from the warehouse nearest you. The box may look smaller than the tree — that’s by design: branches are compressed for shipping and fluff out during setup.

Email us

info@tangyusugrafish.com — we reply within 24 hours, every day of the week.

Email support
Fast U.S. shipping

Ships from the warehouse nearest you — NJ · TX · CA. Delivery in 3–7 business days.

Shipping details
Answers & FAQs

Sizing, setup, lighting and orders — the most common questions, answered.

Browse FAQs